Banfield Pet Hospital/Mars Global Petcare Jobs

Job Information

Banfield Pet Hospital Sr. Lead, Technical Digital Client Experience in Vancouver, Washington

Summary and Qualifications:

Provide software development leadership, technical guidance, and hands-on coding experience into the web and mobile application development project streams.

Oversee external development teams to provide scalable, secure, and innovative solutions that align with roadmaps while exceeding customer expectations.

Drive development team implementations in technologies that include HTML/CSS JavaScript, .Net core, C#, Angular, Node JS, Azure DevOps, Mobile Platforms (iOS, Android), Xamarin, CI/CD, JSON/XML, REST APIs, SQL Enterprise, CMS (SiteCore XP a plus).

Essential Responsibilities and Tasks:

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.

  • Build, maintain, and enrich relationships with business led product teams and external development resources.

  • Provide technical direction for the digital portfolio while staying aligned with enterprise architecture team.

  • Ensure digital applications are security/NIST compliant, sufficiently unit tested, and PCI compliant.

  • Manage the development of the feature backlog as prioritized by product owners.

  • Act as scrum master when necessary for the digital development teams.

  • Be accountable for operations process and support strategies for the code that is delivered by the digital development team.

  • Enforce SDLC for web and mobile environments.

  • Conduct code reviews to enforce design decisions, coding standards, and UI standards.

  • Collaborate with product development teams, build engineers and SQA on CI/CD development pipeline and testing automation.

  • Participate in toolset selection, vendor management and enterprise integration.

  • Manage relationships with infrastructure provider groups and internal operational support organizations.

  • Guide and manage development work allocated to partner development teams.

  • Other job duties as assigned.

Special Working Conditions:

  • Ability to work at a computer for long periods of time.

  • Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.

  • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.

  • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.

  • Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.

  • Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.

  • The noise level in the work environment is normally moderate.

  • Environment where pets are present.

Experience, Education and/or Training:

  • Bachelor’s degree in Computer Science or a related field is preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.

  • Five years of experience leading web and mobile software development implementations with proven results and ten years of development experience are required.

  • Hands-on coding experience with modern technologies is required.

  • A passion for leading software development solutions is required.

  • Strong interpersonal skills and a desire to interface with the customer are required.

  • Scrum master certification is preferred.

  • Experience with enterprise CMS platforms, Azure Hosting Environments is preferred.


Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Job: Information Technology

Title: Sr. Lead, Technical Digital Client Experience

Location: Washington-Vancouver-Banfield

Requisition ID: BAN001G7