Banfield Pet Hospital Director, External & Executive Communications in Vancouver, Washington
Summary and Qualifications:
The Director, External Communications & Stakeholder Engagement’s primary responsibility is to enhance the reputation and profile of Banfield with external audiences. This position oversees and leads external communication for the practice, including: crisis and issues management, consumer and trade PR, partnerships, industry and professional relations, and executive communications strategy and implementation. In addition, the Director External Communications & Stakeholder Engagement leads message development and thought leadership strategies and deployment.
Essential Responsibilities and Tasks:
Liveand exemplify the Five Principles of Mars, Inc. within self and team.
Serveas key member of the Corporate Affairs Leadership team
Leadexecutive communications strategy and execution
Collaboratewith Mars Petcare and Mars Inc. on key external facing initiatives.
Developlong and short-term strategies for the external communications teams.
Overseekey stakeholder research agenda and develop key measurement tools
Manageand create annual budget for department.
Developstrategies and oversee deployment of industry relations efforts inclusive ofPet Health Care Industry Summit.
Workcollaboratively with other functions to realize Banfield’s Employer of Choiceand Thought Leader aspirations.
Design,implement and measure comprehensive external PR and communications strategiesfor the practice (Corporate, Consumer and Trade).
Leadstakeholder research agenda and create dashboard for measuring reputation
Managenegative and positive media issues, leading crisis preparedness efforts.
Supervise,coach, mentor and develop external communications team associates, evaluatingperformance, making promotional and/or salary recommendations.
Designand conduct external PR and Communication presentations.
Otherjob duties as assigned.
Special Working Conditions:
Abilityto work at a computer for long periods of time.
Projecttimelines and work volume / deadlines may often require more than 40 hours perweek to complete essential duties of this job.
Musthave mental processes for reasoning, remembering, mathematics and languageability (reading, writing, and speaking the English language) to perform theduties proficiently.
Abilityto carry out instructions furnished in written, oral, or diagram form and tosolve problems involving several variables.
Abilityto stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift,carry, move) up to 50 pounds.
Requiresgood hand-eye coordination, arm-hand-finger dexterity with the ability tograsp, and visual acuity to use a keyboard and operate necessary equipment.
Thenoise level in the work environment is normally moderate.
Environmentwhere pets are present.
Experience, Education and/or Training:
Bachelor’sdegree in Communications, Journalism, Arts is required, or the equivalentcombination of education, training and experience that provides the requiredknowledge, skills, and abilities.
Tenyears of experience in managing external communications and stakeholderengagement, public relations crisis and issues management and communityengagement.
Directsupervisory and leadership experience is required.
Superiorwriting and editing experience is required. WE ARE A DRUG-FREE,SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital® strongly supportsand values the uniqueness of all individuals and promotes a work environmentwhere diversity is embraced. Banfield Pet Hospital is an equal opportunityemployer. All qualified applicants will receive consideration for employmentwithout regard to race, religion, color, national origin, sex, sexualorientation, gender identity, age, genetic information, status as a protectedveteran, or status as a qualified individual with disability. Banfield Pet Hospitalcomplies with all applicable federal, state and local laws governingnondiscrimination in employment in every Banfield location.
Job: Corporate Affairs Legal
Title: Director, External & Executive Communications
Requisition ID: BAN000D5